Specialist Support Coordination
iDeal Care Services is your dedicated Specialist Support Coordination provider, having locations in Pakenham, Victoria, and Hobart, Tasmania. Our staff provides experienced information and support to help you successfully negotiate the complexities of specialist disability services.
What is Specialist Support Coordination?
Specialist Support Coordination is designed for people with complex needs who need extra help implementing their National Disability Insurance Scheme (NDIS) plans. This program serves as essential for NDIS participants who face difficulties such as difficult medical conditions, challenging behaviours, or high-level support requirements. A Special Support Coordinator’s responsibilities include working closely with participants, their families, and other service providers to ensure effective NDIS plan implementation, as well as organising numerous supports and services suited to each participant’s specific requirements.

How Can We Help You?
At iDeal Care Services, our support coordinators collaborate with you to determine your individual objectives, preferences, and requirements. Whether you want specific support services, aid in locating specialist providers, or coordination of complex support arrangements, we are dedicated to ensuring you obtain the assistance you require to achieve your goals.
Who Benefits from Specialist Support Coordination?
Participants benefiting from Specialist Support Coordination often include those with:
- High-Level Support Needs
- Complex Medical Conditions
- Challenging Behaviors
- Multiple and Interconnected Support Systems
- Transitioning from Institutional Settings
- Crisis Situations
- Highly Complex Family Situations
- Coordination of Multiple Providers
Support for Participants in Foster Care

Specialist Support Coordinators play a pivotal role in supporting participants in foster care, those experiencing family violence, or facing challenging circumstances. Our services include:
- Thorough needs assessment
- Collaborative NDIS plan development
- Navigation of various systems (child protection, education, healthcare)
- Advocacy to access required services
- Coordination of support services
Monitoring of plan outcomes
Risk identification and management
Engagement with culturally safe and inclusive services
Support to build informal supports and community connections
Collaboration with family members, carers, and key stakeholders
Support for Participants Experiencing Abuse

For families experiencing abuse, our Special Support Coordinators provide:
- Comprehensive needs assessment considering the impact of abuse
- Safety planning and crisis intervention
- Referrals to appropriate support services
- Advocacy within the NDIS framework and legal systems
- Trauma-informed care and coordination of support services
- Education, skill-building, and long-term planning for stability and recovery
Our Approach to Specialist Support Coordination
At iDeal Care Services, we take a collaborative and person-centred approach to specialist support coordination. We collaborate closely with you and your support network to create a tailored assistance plan that addresses your specific needs and goals. Our mission is to empower you to make educated decisions about your NDIS plan and provide access to specialised services that improve your quality of life.
Why Choose iDeal Care Services?
When you choose iDeal Care Services for your Specialist Support Coordination needs, you will benefit from our extensive experience and dedication to quality. Our tailored approach ensures that you receive the best possible service and assistance as you confidently navigate specialist disability services.
Contact Us
If you’re seeking reliable Specialist Support Coordination services, contact iDeal Care Services today. We’re dedicated to supporting you every step of the way, ensuring you have access to the specialised services and support you need to thrive.